Privacy policy

SHIPPING POLICY

General Information

All orders are subject to product availability. Once your order is confirmed, it will be processed and dispatched as soon as possible.

  • Delivery within Pakistan: 3–5 business days.

  • If any product is unavailable, our team will contact you via WhatsApp or phone.

Delivery Location

We deliver orders across Pakistan. International shipping may be available on selected orders after confirmation.

Delivery Time

Delivery times are estimated and begin from the date your order is shipped, not the date the order is placed.

We make every effort to deliver your order within 3–5 business days after dispatch. Business days are Monday to Saturday, excluding public holidays. Orders are not shipped on Sundays.

Delivery times may vary depending on:

  • Courier service

  • Delivery location

  • Weather conditions

  • Public holidays

  • Product availability

Some orders may arrive in multiple shipments.

Delivery Instructions

You can add special delivery instructions or order notes during checkout.

Shipping Costs

Shipping charges are calculated based on:

  • Number of items

  • Weight and dimensions

  • Courier service

  • Stitched or unstitched products

  • Delivery location

The final shipping cost will be confirmed by our representative after your order is placed, if applicable.

Damaged Items During Transit

If your parcel arrives damaged or appears to have been tampered with, please contact us immediately.

Website: www.jhumarstudio.com

WhatsApp: 0330-4005048

Important Delivery Guidelines

Customers are requested to record a video while opening the parcel. This helps verify the condition and contents of the package in case of any delivery-related issue.

Please do not accept the parcel if it appears to be opened, damaged, or tampered with before delivery.

Questions

If you have any questions regarding shipping, delivery, or your order, please contact us:

Website: www.jhumarstudio.com

WhatsApp: 0330-4005048