Shipping policy

SHIPPING POLICY

General Information

All orders are subject to product availability. Orders will be processed and dispatched after confirmation.

Delivery within Pakistan: 3–5 business days.
If a product is unavailable, our team will contact you via WhatsApp or phone.

Delivery Location

We currently deliver across Pakistan. International shipping may be available for selected countries upon confirmation.

Delivery Time

Delivery times are estimated from the date your order is shipped, not from the date your order is placed.

Unless there are exceptional circumstances, we aim to deliver your order within 3–5 business days after dispatch.

Business days are Monday to Saturday, excluding public holidays. Orders are not shipped on Sundays.

Delivery times may vary depending on:

Courier service
Delivery location
Weather conditions
Public holidays
Product availability

Some orders may arrive in separate shipments.

Delivery Instructions

Customers may add delivery instructions or order notes during checkout.

Shipping Costs

Shipping charges are calculated based on:

Number of items
Weight and dimensions
Courier service
Stitched or unstitched products
Delivery location

Shipping charges will be displayed at checkout whenever applicable. In some cases, final shipping charges may be confirmed by our representative after the order is placed.

Damaged Items During Transit

If your parcel arrives damaged or appears to have been tampered with, please contact us immediately.

Website: www.jhumarstudio.com

WhatsApp: 0330-4005048

Important Delivery Guidelines

Customers are requested to record an unboxing video while opening their parcel. This serves as proof of the package contents and condition at the time of delivery.

Please do not accept any parcel that appears to be opened, damaged, or tampered with. Inform the courier immediately and contact our customer support.

Questions

If you have any questions regarding shipping, delivery, or your order, please contact us: